Cookies Policy

Last Updated: September 23, 2025

IOLOVE (the "Company", "we", "our", or "us") operates IOLOVE (the "Website" or "Services"). This Cookies Policy explains how and why we use cookies and similar tracking technologies when you visit or use the Website. It also describes the choices you have regarding these technologies.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet, or other device when you visit a website or use an application. Cookies are widely used to make websites work, to improve user experience, and to provide reporting information. Some cookies are deleted when you close your browser ("session cookies"); others remain until they expire or you delete them ("persistent cookies").

We may also use related technologies such as web beacons (also called tracking pixels), SDKs, local storage, and similar identifiers.

2. How We Use Cookies

We use cookies and similar technologies to:

• enable the Website to function as intended (e.g., page navigation, access to secure areas);
• remember your choices and settings (e.g., language, volume, login state);
• understand how the Website is used and improve performance;
• provide a more relevant and personalized experience; and
• support security, fraud prevention, and error diagnostics.

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

3. Types of Cookies We Use

A. Strictly Necessary (Essential) Cookies

These cookies are required for the Website to operate and cannot be switched off in our systems. They are usually set in response to actions you take (e.g., logging in, setting privacy preferences). Without them, certain Services may not function properly.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use the Website by collecting aggregated, pseudonymous information (e.g., page views, traffic sources, error logs). We use this information to measure and improve performance.

C. Functionality Cookies

These cookies enable enhanced functionality and personalization (e.g., remembering preferences such as language, media settings, or previously viewed content). If you do not allow these cookies, some or all of these features may not function properly.

D. Targeting/Advertising Cookies

These cookies (often set by third-party partners) may be used to build a profile of your interests and show you relevant content or advertisements on this or other sites. They work by uniquely identifying your browser and device. If you disable these cookies, you will still see ads, but they may be less relevant.

4. First-Party vs. Third-Party Cookies

• First-party cookies are set by us (the Website you are visiting).
• Third-party cookies are set by domains different from the Website (e.g., analytics providers, advertising networks, content delivery partners). Third parties may use their cookies to collect information about your online activities over time and across different websites and services for analytics and interest-based advertising. We do not control third-party cookies and their use is governed by the third party's own privacy/cookie policies.

5. Web Beacons (Tracking Pixels) & Similar Technologies

Our Website and emails may contain small electronic files known as web beacons (or tracking pixels) that allow us, for example, to count users who have visited specific pages or opened an email and for other related statistics (e.g., verifying system integrity). If you prefer not to be tracked via email pixels, you can set your email client to display emails in plain-text or block images by default.

6. Your Choices: How to Control Cookies

You have several options to manage cookies:

1. Cookie Banner/Preferences Center (if available):
   Use the on-site controls to accept, reject, or customize non-essential cookies at any time.
2. Browser Settings:
   Most browsers let you refuse or delete cookies. The methods vary by browser; typically you can find instructions in the browser's Help section. Note: blocking or deleting cookies may impact your experience and could disable certain Website features.
3. Mobile Settings:
   Your device's operating system may offer settings to limit tracking or reset identifiers.
4. Third-Party Opt-Outs:
   For cookies set by third parties, consult the third party's policy for opt-out instructions. Disabling a cookie or category does not remove cookies already set; you will need to delete them from your browser.

Important: If you delete or block cookies, some Services may not function as intended, and you may need to re-enter preferences each time you visit.

7. Interest-Based Advertising

Where we work with advertising partners that use cookies or similar technologies for interest-based advertising, you can typically opt out via the controls those partners provide in their privacy/cookie policies. Your browser settings and any on-site preferences centers will also help limit such tracking.

8. Do We Process Personal Data?

Cookies may collect data that could be considered personal data (e.g., IP address, unique identifiers). For details about how we process personal data, including our legal bases (where applicable), data retention, and your rights, please refer to our Privacy Policy.

9. Retention

Cookie lifespans vary. Session cookies expire when you close your browser. Persistent cookies remain until their set expiration date or until you delete them through your browser settings.

10. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. When we do, we will update the "Last Updated" date above and, where required by law, request your consent again for material changes.

11. Acceptance

By continuing to use the Website, you acknowledge that you have read this Cookies Policy and understand how we use cookies and similar technologies. If you do not agree, please adjust your settings as described above or discontinue use of the Website.

12. Contact Us

If you have questions about this Cookies Policy or our use of cookies and similar technologies, please contact us at: [email protected].